Complete Transparency

Even though you’re outsourcing your billing needs, you still need complete control and access to your own data. We agree. With TELCOR, there is absolute transparency between us—your billing team—and you. Don’t get stuck with limited or meaningless metrics making it difficult to make business decisions. You can access the right reports to take control of your revenue cycle.

Comprehensive Financial Health

With access to your own data, your revenue cycle information is meaningful and your operations team is efficient. Gone are the gaps in data. You have a better understanding of your comprehensive financial health. You have automated delivery of customized reports needed to make sound business decisions.

TELCOR is Different

We offer a unique solution. To grow the client relationships you have built over time, you maintain control of your client services by obtaining missing information from your clients and answering patient questions using our comprehensive, user-friendly solution. Additionally, TELCOR RCM offers the flexibility and automation for you to perform client billing satisfying each specific clients’ requirements for pricing, invoice formatting and delivery.

TELCOR does the rest. We configure all of your unique billing rules to ensure clean, compliant claim submission and we follow up with payers to maximize collections. We do first- and second-level appeals with metrics allowing you to measure success. When charges become patient responsibility, we continue the billing and collection process with statements and collection follow-up. All billing and collection activity is easily monitored by you with online access to all billed revenue, outstanding AR, payments and adjustments.

We are also different than other billing services in that we know laboratory billing. Regardless of lab type or size, TELCOR is the right fit. For new, start-up labs or small, specialty labs, executives have peace of mind when working with us. You can count on our experience and laboratory billing expertise to get you started right by helping you maximize collections critical to the success of your business.

Time to Manage Your Own Billing?

If and when you’re ready to bring billing in-house, it’s easy. You already own your data. You are already familiar with our online, interactive workqueues and reports. The system is already configured with the rules and parameters you need. You’ll go through a streamlined integration process and simply bring billing functions in-house. The learning curve is quick because you’re already familiar with our TELCOR RCM software and our team.