One of the biggest ways that TELCOR protects our investment is the monitoring, the analytics.
Goldie Mandella, Billing Operations Manager, Interpath Laboratory, Inc.

Business Analytics

You have unparalleled revenue cycle data with complete control of your data with real-time intelligence directly from our billing software solution. Our proprietary Decision Support infrastructure displays business analytics in a pivot grid making it easy to select, drill-down, view and share your performance indicators. By client, procedure, payer, sales representative and more, you can easily analyze the following:

  • Payer Reimbursement
  • Profitability
  • Sales Trends
  • Claim Denials and Appeals
  • AR by Payer, Client or Patient Responsibility
  • User Productivity
  • Analyze claim quantities and averages of expected, billed, allowed, paid and adjustments per payer
  • Review specific revenue cycle procedures to determine if payers are meeting contractual obligations
  • Proactively determine which payers have the greatest impact on your business profitability
  • Analyze client sales by revenue or payments
  • Assess each client’s profitability
  • Analyze sales production by region, territory, sales representative and more
  • Monitor turnaround time and expected reimbursement of claim denials
  • Analyze advice codes and denial trends
  • Analyze success of your appeals processes
  • View real-time gross and net AR
  • View historical AR
  • Analyze AR aging by Post Date, Service Date, Submitted Date and Invoice Date
  • Measure user productivity based on more than 1,700 tracked system and user events such as correcting errors and resolving denials
  • Assign productivity units to events to compare the relative work contribution of each employee
  • Compare team-to-team productivity