Business Analytics

You have unparalleled revenue cycle data with complete control of your data with real-time intelligence directly from our billing software solution. Our proprietary Decision Support infrastructure displays business analytics in a pivot grid making it easy to select, drill-down, view and share your performance indicators. By client, procedure, payer, sales representative and more, you can easily analyze the following:

  • Payer Reimbursement
  • Profitability
  • Sales Trends
  • Claim Denials and Appeals
  • AR by Payer, Client or Patient Responsibility
  • User Productivity
  • Analyze claim quantities and averages of expected, billed, allowed, paid and adjustments per payer
  • Review specific revenue cycle procedures to determine if payers are meeting contractual obligations
  • Proactively determine which payers have the greatest impact on your business profitability
  • Analyze client sales by revenue or payments
  • Assess each client’s profitability
  • Analyze sales production by region, territory, sales representative and more
  • Monitor turnaround time and expected reimbursement of claim denials
  • Analyze advice codes and denial trends
  • Analyze success of your appeals processes
  • View real-time gross and net AR
  • View historical AR
  • Analyze AR aging by Post Date, Service Date, Submitted Date and Invoice Date
  • Measure user productivity based on more than 1,700 tracked system and user events such as correcting errors and resolving denials
  • Assign productivity units to events to compare the relative work contribution of each employee
  • Compare team-to-team productivity

One of the biggest ways that TELCOR protects our investment is the monitoring, the analytics.

—Goldie Mandella, Billing Operations Manager, Interpath Laboratory, Inc.