Using the TELCOR RCM profitability analysis tools allows us to choose the direction of how we grow.
Isaac Mixon, IT Director, Skin Pathology Associates

Patient and Client Portals

The TELCOR patient portals are integrated, web-based portals making communication between laboratories and their clients and patients easier, promoting satisfaction, workflow efficiency and improved time to collection.

All activity on the portals are synced real-time with the TELCOR RCM billing software solution and vice versa. Portal activity is completely audited and allows easy review and management of portal usage. Each portal is customizable allowing patients and clients to see your logo, color schemes and naming conventions.

iLabBill Account:

iLabBill Account allows patients to see their services performed and securely pay the associated balances with a credit card.

    • Review and print history of charges, payments and adjustments from payer and patient
    • Pay online by a credit card with payment discounting for prompt pay if applicable
    • Review payment history or patient-specific messages
    • Update mailing address and insurance information
    • Elect to receive statements and account letters by email

iLabBill Client:

iLabBill Client makes communication between laboratories and clients easier, promoting client satisfaction, workflow efficiency and improved time to collection.

    • Update requests for missing diagnosis, missing patient address and/or missing insurance information
    • Enter census or hospice coverage information
    • Enter capitated covered lives
    • Perform price inquiries and review payment history
    • Review and print invoice detail history
    • Pay online with credit card or ACH
    • See fee schedule for laboratory tests
    • Easy view of laboratory representative information

iLabBill QuickPay:

iLabBill QuickPay allows patients to pay for services without registration in the TELCOR RCM application or the iLabBill Account patient portal.

    • Patients can easily pay bill without creating an account
    • Allows patients to prepay for upcoming services
    • Pay online with credit card
    • Easily review and manage charges and payments