The TELCOR approach to go-live is very efficient and professional.
TELCOR has a dedicated implementation methodology leveraged for each customer installation. The implementation team follows this methodology to assure there is no risk to cash for customers as they transition away from their legacy system. This methodology delivers a customized and scalable system minimizing labor costs quickly and continuing for many subsequent years.
Before the software is ever installed, we work with you to perform a knowledge transfer of your business and workflow requirements. This approach allows us to determine where the greatest efficiencies can be gained and permits metrics to be captured in order to improve collections.
Our customers realize these benefits quickly as we provide management control over numerous project tasks. This includes sequencing project activities in a logical fashion and highlighting dependencies so the critical path to go-live is apparent and pitfalls are eliminated.
More importantly, the TELCOR implementation team serves as a trusted adviser on key business decisions before and after go-live. Our side-by-side assistance and strong project management allows you to achieve workflow efficiencies in all areas of the billing process ultimately improving your bottom line.