Lincoln, Nebraska – June 11, 2025 – TELCOR Inc., the market leader of point of care (POC) middleware and revenue cycle management (RCM) software and service solutions, is proud to announce the promotion of Tommy Dickinson to Vice President, POC Support.
Since joining TELCOR in 2012, Dickinson has progressed through several roles, including Technical Support Analyst, Technical Services Manager, and Technical Support Director.
Throughout his tenure, he has been a key part in developing and implementing process improvements that have strengthened both our support operations and team culture.
Dickinson’s commitment to building a team that thrives on thorough, patient troubleshooting has set the standard for excellence. Under his leadership, the team significantly reduced customer support escalations to the product team, preserving development timelines and enhancing overall efficiency.
In his new role, Dickinson will continue to lead with innovation and a focus on operational excellence, driving improvements that benefit both our customers and the POC team.
For more information, contact Marketing or call 402-489-1207.
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TELCOR is an industry leader in the laboratory revenue cycle management and point of care testing markets, providing unparalleled health care software products and services, and exceptional customer support. Our proven implementations are performed by clinically experienced, IT knowledgeable resources who understand each customer’s unique environment.