Lincoln, NE – February 27, 2023
TELCOR is excited to announce the promotions of James Hunke, Installation Specialist, Point of Care (POC); Becky Martin, Senior Analyst, Quality Assurance (POC); Sean Moser, Special Project Manager; Revenue Cycle Management (RCM) Integrations; and Kevin Stevens, Senior Analyst, Quality Assurance (RCM).
Joining TELCOR in July 2012, Hunke has proven his expertise at installing and providing upgrades to existing customers. He is an essential part of the POC team; always prepared to adjust for high priority projects, help guide customers to success, and take on new tasks. In his new role, Hunke will continue to provide exceptional customer service and support, and act as a resource for his fellow teammates.
Since joining TELCOR in May 2014, Martin has ensured customer expectations are exceeded under TELCOR POC usage scenarios. She has a thorough understanding of TELCOR POC products, using this knowledge to help guarantee quality, industry-leading products. In her new role, Martin will assist with troubleshooting and management of all POC quality assurance projects.
Since July 2018, Moser has played a crucial part in ensuring implementations, add-on projects, and upgrades are successful and communicated effectively to all stakeholders. He is the leading subject matter expert on streamlining access to lab billing records and collaborates with other departments to continuously improve the highly efficient TELCOR Document Management module. In his new role, Moser will continue to focus on achieving customer objectives through troubleshooting and applying his technical expertise.
In February 2019, Stevens joined TELCOR as an RCM Quality Assurance Analyst. He has tackled complex projects, collaborated with outside vendors to achieve mutual objectives, and is a member of a cross-departmental team tasked with improving efficiency and quality related to interface changes. In his new role, Stevens will continue to develop and execute testing on projects while considering end-user functionality and be an essential asset to his team.
TELCOR provides exceptional products and services to thousands of hospitals and laboratories for point of care (POC) middleware, revenue cycle management (RCM) software and a billing service, TELCOR Revenue Cycle Solutions (RCS). The TELCOR team includes clinically experienced, software savvy, and billing professionals who understand customers’ unique environments.