Lincoln, NE – June 2026
TELCOR is proud to announce the of promotion Haley Wagner to Front-End Services Lead, RCS.
Since joining TELCOR in August 2023 as a Patient Service Representative on the Front-End team, Wagner has demonstrated a strong work ethic and a commitment to providing excellent service to patients on behalf of our customers.
With her strong knowledge of the application, she can quickly identify the reason for a patient’s call and provide accurate account information and support. In addition to handling patient phone calls, Wagner regularly works within the application to resolve eligibility failures, correct payer errors, and ensure patient accounts are current for claim submission.
In her new role as Front-End Services Lead, Wagner will continue to assist with patient phone calls and escalations while providing guidance and support to team members.