TELCOR Promotions – June 2025

Lincoln, NE – June 2025

TELCOR is proud to announce the promotion of Amanda Harms to Special Project Manager, RCM, Angie Di Salvo to Special Project Manager, RCM, Sandy MacPherson to Revenue Cycle Supervisor. RCS, and Jamie McManigal to Senior Revenue Cycle Supervisor, RCS.

Since stepping into the role of Senior Analyst, Harms has consistently demonstrated her ability to manage complex projects while guiding customers through each step with clarity and confidence. She has played a vital role in advancing customer knowledge through the development of RCM version and enhancement request education, led intricate system balancing initiatives, and was instrumental in the successful implementation of the RCM enhanced Claim Appeals functionality and Report Designer.

Harms‘ leadership, patience, and unwavering commitment to the goals of both the service team and our customers have made her a trusted advisor and a cornerstone of the RCM Service team.

In her new role, Harms will take full ownership of special projects while continuing to build strong partnerships with both customers and internal teams. She will also continue to lead, by example, mentoring others and supporting the professional growth of her peers within the RCM Service team.

Since becoming a Senior Analyst, Di Salvo has consistently demonstrated strong leadership and a deep commitment to both the service team and our customers. She has played a key role in advancing strategic initiatives, including the successful implementation of solutions like the RCM portal products and Report Designer. Di Salvo’s ability to lead complex projects, foster strong customer relationships, and uphold a high standard of professionalism has made a lasting impact.

In her new role, Di Salvo will independently own and manage projects, working closely with our customers and internal teams. She will provide leadership to her teammates and support the professional development of her peers.

Since joining TELCOR in April 2021, MacPherson has been a trusted and valued member of the team. Most recently, she has served as the Claims Resolution Lead of the Commercial/AutoWC team where she has made a lasting impact through her thoughtful guidance, reliability, problem-solving skills, and consistent support of her colleagues.

In her new role, MacPherson will take on greater responsibility for overseeing daily claims resolution operations, mentoring team members, and driving process improvements to ensure we continue to meet and exceed performance goals. She will also analyze and investigate various scenarios, identifying opportunities to drive efficiency and quality that support customer RCS success.

Since joining TELCOR in 2018, McManigal has been a valuable member of our leadership team. She brings deep expertise across multiple payer classes, particularly BCBS and commercial payers, and is known for her strong work ethic and dedication to customer success. McManigal is highly effective in identifying and investigating issues, sharing solutions with both the management team and our customers to improve outcomes.

In her new role, she will continue to lead the claims team while also becoming a leader and mentor to other supervisors. She will further collaborate across departments within RCS to strengthen results and enhance the overall customer experience.