Technology, Security & Compliance

All TELCOR applications have been built with current technology best practices including Good Manufacturing Practices (cGMP), and we are the leader in providing solutions that are ahead of the rest. TELCOR has achieved the prestigious Microsoft Partner status since 1999, allowing us to maintain a close working relationship with Microsoft. The knowledge, resources and expertise gained from this partnership are passed on to our customers through the development of high-quality technology solutions.

TELCOR has a compliance officer and internal committee responsible for developing and enforcing policies regarding building security, annual employee training, and meeting compliance standards. We are committed to following extensive corporate security practices, as well as remaining compliant with all applicable rules and regulations related to health care and billing, including HIPAA, the HITECH Act, ICD-10, SSAE 18 SOC 1 Type 2 as well as SSAE 18 SOC 2 Type 2.

TELCOR operates two full service private cloud data centers purpose built for RCM. This environment is designed to handle high volume, highly transactional workflows with security, reliability, and performance at scale. Our SaaS delivery model gives your organization faster deployment, continuous updates, built in redundancy, and enterprise grade uptime without the burden of managing infrastructure.

TELCOR maintains a redundant system infrastructure at an off-site location as part of our disaster recovery plan. Data is replicated to the off-site location, so we can continue to provide service and customers can continue business operations without interruption or data loss if a disaster should strike the TELCOR office. Our disaster recovery program includes a fully replicated environment for technology including data, servers, internet and power, automated switchover, and automated intrusion protection.