Billing Built for pathology.
19% more collections.
ROI in 8-12 months.
Generic billing software doesn't understand TC/PC splits, bundled codes, or client-specific pricing, so pathology practices leave money in every claim cycle. TELCOR RCM was built for the way pathology actually bills.
- Up to 30% more net collections, with practices averaging 19%
- TC/PC splits & bundled codes, native, with client-specific pricing flexibility
- Clean claims, audit-ready visibility, 60+ validations and payer-specific rules
19%
—
AVG COLLECTIONS INCREASE*
8-12 mo
—
TYPICAL TIME TO ROI*
33%
—
AVG PRODUCTIVITY GAIN*
$370K
—
ANNUAL SAVINGS†
4.7/5
—
CAPTERRA RATING
1995
—
SERVING LABS SINCE
*Orange Pathology Associates †Skin Pathology Associates (est., with 50% billing staff reduction)
What is your current pathology billing system costing you?
Slide to your practice's annual net collections and see what the published 10 to 30% improvement range means in real dollars, anchored at the 19% average practices report after switching.
Why pathology practices switch to TELCOR RCM
Most pathology billing stories start with software that was never built for the specialty, and end with write-offs nobody can explain. Here's how the switch changes the ending.
Built for pathology coding
TC/PC split billing, bundled codes, and client-specific pricing aren't workarounds in TELCOR RCM. They're how it was designed from the start.
- TC/PC split & bundled-code billing, native
- ICD-10, CPT & HCPCS handled correctly
- Client-specific pricing flexibility
Clean claims, fewer touches
Rules-based automation validates every claim before it leaves. Practices report a 33% productivity improvement.
- 60+ validations & payer-specific rules
- Automated eligibility, remittance & cash posting
- Dedicated denial & appeals workqueues
See every dollar, audit-ready
Real-time visibility into denials, adjustments, and underpayments, with audit-level reporting and benchmarking data your practice can stand behind.
- Denial, adjustment & underpayment visibility
- Audit-level reporting & benchmarking
- Real-time revenue cycle metrics
Proof, not promises
Three decades of lab billing, published pathology case results, and customers who put their names on the record.
"The billing software we were using wasn't really tailored to this environment. TELCOR RCM is lab specific and much better for pathology."
AMY WALDHEIM — CREDENTIALING & OPERATIONS SUPPORT MANAGER, ORANGE PATHOLOGY ASSOCIATES
"We went live in just 42 days. TELCOR guided us through a smooth workflow transition and cleared our backlog quickly. After our previous vendor dropped support, TELCOR's responsiveness and partnership made the switch remarkably easy."
CLINICAL LAB LEADER — REGIONAL PATHOLOGY PRACTICE
79.9M+
—
LAB TRANSACTIONS / YEAR
300+
—
ACTIVE USER GROUP MEMBERS
92%
—
Of 15,272 CUSTOMER REQUESTS DELIVERED OR ROADMAPPED
~50%
—
OF UPDATES COME FROM USER REQUESTS
What if your billing team could do twice the work?
TELCOR RCM includes AI capabilities built into the revenue cycle workflows. They take on the labor-intensive work that swallows your billing team's week: reading records, prepping authorizations, chasing payers. Your people supervise and decide.
Medical record abstraction
AI reads, analyzes, and classifies medical records automatically — no more manual document review queues.
Prior authorization
Authorization requests prepped by AI, reviewed by your team — accuracy maintained, drudgery removed.
Appeals & payer follow-up
Multi-step insurance appeals and payer outreach run as automated workflows instead of sticky notes and callbacks.
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Patient intake
Eligibility checks, record reads, and system entry handled automatically — volume scales without proportional hiring.
75%
—
FASTER DOCUMENT PROCESSING
10x
—
FASTER BILLING TEAM
20+ hrs
—
BACK PER PERSON, PER WEEK
AI you can defend to compliance: copiloted interfaces with human oversight, models fine-tuned to your organization's data, and complete audit trails on every automated action. Not a black box. Your team stays in control.
Still wondering what your practice is leaving behind?
Get the number in writing, built from your own billing data. No obligation, no demo required.
TELCOR: A Great Place to Work™
TELCOR customers see the value of choosing a vendor who has been recognized as a Great Place to Work. This prestigious certification is based on direct feedback from TELCOR employees, reflecting their positive workplace experiences. With decades of POC and RCM leadership, customers trust TELCOR for our transparency, responsiveness, and ability to turn complex processes into reliable measurable financial performance. It's not just software, it's a team committed to elevating every facility it serves.
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TELCOR
Collections Performance
6-12% Increase, Up to 95% of Allowed AmountsOwnership Model
Client-Owned License, No Percentage of CollectionsDenial Management
Highly Configurable Rules EngineCustom Billing Rules
Payer-Level Configuration Tailored to Lab WorkflowsReporting & Analytics
Real-Time Dashboards; Client-Editable ReportingImplementation Support
Red-Carpet Rollout; Consistent Team Through Go-LiveSystem Flexibility & Ease of Use
Built with Lab Input for Practical UseClearinghouse Integration
Works with Client's Preferred ClearinghouseCustomer Support Responsiveness
Direct Responsive Access to Billing ExpertsPricing Transparency
Clear, Upfront Licensing and Billing -
Vendor 1
Collections Performance
Strong, but Proprietary Metrics; Varies by ClientOwnership Model
Revenue Share (%) ModelDenial Management
Advanced Tools with Payer-Specific Denial WorkflowsCustom Billing Rules
Some Customization, Often Requires Vendor InvolvementReporting & Analytics
Rich Reporting, But Not Always Client-AccessibleImplementation Support
Scaled Support Model; Varies by Client SizeSystem Flexibility & Ease of Use
Powerful but Known to be Rigid and ComplexClearinghouse Integration
Limited to Preferred Vendor PartnersCustomer Support Responsiveness
Tiered Model; Slower Response Times ReportedPricing Transparency
Opaque Pricing Tied to Revenue Share and Additional Fees -
Vendor 2
Collections Performance
Competitive but Variable; Depends on ConfigurationOwnership Model
Mix of License & Revenue Share Depending on Client SizeDenial Management
Good tools but less flexible without custom developmentCustom Billing Rules
Custom Rules Available But Less Client-DrivenReporting & Analytics
Strong Executive Reporting; Varies by ImplementationImplementation Support
Mixed Reviews Depending on Contract and Internal ResourcesSystem Flexibility & Ease of Use
Flexible, but Often Requires Vendor-Led ChangesClearinghouse Integration
Supports Multiple, but Integrations can be ComplexCustomer Support Responsiveness
Mixed Experience Based on Assigned Support TeamPricing Transparency
Generally Transparent, but Variable Across Agreements
Questions labs ask us most
Why is TELCOR a strong fit for pathology practices?
TELCOR is built specifically to support the complexity of pathology billing. The platform is designed to manage ICD-10, CPT, HCPCS, bundled codes, and TC/PC split billing, while also giving practices access to pathology-focused automation, reporting, and workflow support.
Does TELCOR understand the unique reimbursement challenges pathology practices face?
Yes. TELCOR is capable of handling the real challenges pathology groups deal with every day, including increasing reimbursement complexity, manual work, limited visibility into denials, and the need for audit-level reporting.
How does TELCOR reduce denials and improve claim quality for pathology practices?
TELCOR enables pathology practices to send cleaner claims faster through more than 60 validations and payer-specific rules. This rules-based approach helps reduce manual errors, improve billing accuracy, and support faster reimbursement.
What kind of visibility will our pathology practice have with TELCOR?
TELCOR gives pathology practices real-time visibility into KPIs, denials, reimbursement trends, adjustments, underpayments, and staff productivity. It also provides audit-level data and benchmarking so practices can make more informed operational and financial decisions.
Does TELCOR offer both software and billing expertise for pathology labs?
Yes. Our pathology offering combines RCM software, U.S.-based billing services, and professional services. That means practices can work with a partner that provides both the technology and the operational expertise needed to support long-term revenue cycle performance.
What results have pathology practices seen with TELCOR?
Pathology labs using TELCOR have seen measurable operational and financial gains.
We helped Skin Pathology Associates reduce billing staff by 50% and save an estimated $370,000 per year, while improving automation, claim quality, and visibility into performance.
Why do pathology practices trust TELCOR as a long-term revenue cycle partner?
Pathology practices trust TELCOR because we combine deep pathology billing functionality with transparency, accountability, and a proven 30+ years of experience.
Rather not handle pathology billing in-house? We'll do it for you.
TELCOR Managed RCM Services is our full-service billing operation. US-based experts who know pathology billing, managing your practice's revenue cycle on the same platform. You get the collections lift without the staffing headaches. Software or service, your Gap Analysis can cover both.