Privacy Policy
This privacy policy sets out how TELCOR Inc uses and protects any information that you provide TELCOR Inc.
Last Updated: October 12, 2026
This Privacy Policy sets out how TELCOR Inc (“we”, “us” and “our”) uses and protects your information provided to us when you visit www.telcor.com, portal.telcor.com and go.telcor.com (the “Website”) or subscribe to our email list and agree to receive emails from info.telcor.com (“Email Communications”).
We collect, use and are responsible for certain personal information about you. When we do so we are subject to various laws in the United States and the General Data Protection Regulation which applies across the European Union (including in the United Kingdom), and we are responsible as “controller” of that personal information for the purposes of those laws.
We are committed to ensuring a user’s privacy is protected. Should certain information be needed when using the Website or receiving Email Communications, which may be used to identify a user, it will only be used in accordance with this Privacy Policy. This Privacy Policy will not apply to personal information we may collect offline, through other means, or by any third party. Email Communications and the Website may contain links to other websites, and we are not responsible for the privacy policies or practices of any third party.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. By accessing our Website or subscribing to our email list, you agree to the terms and conditions of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website and unsubscribe from our Email Communications.
Key Terms
It would be helpful to start by explaining some key terms used in this Privacy Policy:
We, us, our: TELCOR Inc
Personal information: Any information relating to an identified or identifiable individual
Children Under the Age of 16
Our Website and Email Communications are not intended for children under the age of 16. No one under the age of 16 may provide any personal information to or on our Website. We do not knowingly collect personal information from children under 16 or send Email Communications to children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. Our Website and Email Communications are designed to be compliant with the Children’s Online Privacy Protection Act. If you believe we might have any information from or about a child under 16, please contact us using the contact information set forth below.
Personal Information We Collect About You and How We Collect It
We may collect the following categories of information provided to us by you, from third party sources, or automatically as you receive Email Communications and navigate through our Website:
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Contact information (e.g., name, address, phone number, email, job title, company, phone number)
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Customer portal account information (Ex: username, email address, password)
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Customer service information
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Information about your business
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Device information (e.g., IP address, location data, browser data)
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User information (e.g., country, region, city, language, age, gender, interests)
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User activity on our Website or Email Communications (e.g., clicks, page views)
We may collect and use the following personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
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Categories of Personal Information |
Specific Types of Personal Information Collected |
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Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers) |
Your real name, alias, work postal address, unique personal identifier, online identifier, Internet Protocol address, work email address, or other similar identifiers. |
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Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. |
Your work address, work phone number, work email address, education, employment, and/or employment history |
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Characteristics of protected classifications under California or federal law. |
None. |
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Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies) |
Records of products or services considered or inquired about. |
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Biometric information |
None. |
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Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement) |
Information regarding your interaction with an Internet Web site, application, or advertisement |
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Geolocation data |
None. |
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Audio, electronic, visual, thermal, olfactory, or similar information |
None. |
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Professional or employment-related information |
Publicly available information regarding your profession, current employer, and past employers. |
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Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA) |
None. |
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Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes |
Inferences drawn from any of the information identified above to create a profile about you reflecting your interest in certain products or services. |
This personal information is required to provide products and/or services to you and/or to connect you with products or services in which you have indicated or demonstrated an interest. If you do not provide personal information we ask for, it may delay or prevent us and/or our customers from providing such products and/or services to you.
We collect most of this personal information:
- From publicly accessible sources (e.g., social media);
- Directly from a third party (e.g., sanctions screening providers, credit reporting agencies, or customer due diligence providers);
- From a third party with your consent (e.g., companies you do business with);
- From cookies and similar technologies on our Website or that of our customer(s) and/or through direct email communications with you.
HubSpot processes data on our behalf and adheres to strict data protection standards. You can learn more about HubSpot’s privacy practices in their Privacy Policy. At any time, if a user wishes to no longer receive correspondence via email, unsubscribe using the ‘Unsubscribe’ link at the bottom of every email or contact us via email at privacy@telcor.com.
Cookies and Related Technologies
We use cookies, tracking pixels and related technologies to provide a more tailored and user-friendly experience, monitor your engagement with Email Communications and use of our Website, and serve interest-based advertisements.
“Cookies” are small pieces of data, stored in text files, that are stored on your browser, computer, or other device. Unless you have adjusted your browser setting so it will refuse cookies, our tools will issue cookies when you direct your browser to our Website. For example, cookies may be used to save password and account information to facilitate automatic logon and establish a user’s access privileges, which may vary depending on customer status. For more information about how to customize or opt out of tracking, view our Cookie Policy.
TELCOR Inc, through the Website, makes use of certain technologies, including but not limited to browser cookies, tracking pixels, and other such techniques to gather information about you and your interactions with the Website. By making use of and interacting with the Website, you hereby agree to and acknowledge your permission for TELCOR Inc and its vendors which provide services and technologies which enable the operation of the Website, including but not limited to Visual Visitor, LLC, to make use of the information gathered from and about you through your use and interaction with the Website in accordance with this Privacy Policy. A notice to this effect is displayed in a cookie consent banner when you visit the Website.
How We Use Your Personal Information
We may use your personal information to:
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Enable your access to and use of the Website services and products we provide to you, or to third parties using our services and products to provide services to you;
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Personalize the Website and Email Communications for you;
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Send marketing communications and interest-based advertisements;
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Analyze Website and Email Communications analytics;
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For any other purpose authorized by you or permitted by law; and
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To the extent required to do so by law or in connection with any legal proceeding or prospective legal proceeding, and in order to establish, exercise of defend our rights.
We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized to receive personal information except as disclosed in this Privacy Policy.
Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.:
- To comply with our legal and regulatory obligations;
- For the performance of our contract with you or to take steps at your request before entering into a contract;
- For our legitimate interests or those of a third party; or
- Where you have given consent.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
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What we use your personal information for |
Our reasons |
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To provide products and/or services to you and/or to connect you with products or services in which you have indicated or demonstrated an interest |
For the performance of our contract with you and/or our clients with whom you interact. |
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Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies. |
To comply with our legal and regulatory obligations. |
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Ensuring business policies are adhered to, e.g. policies covering security and internet use |
For our legitimate interests or those of a third party, i.e. to make sure we are following our own internal procedures so we can deliver the best service to you |
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Operational reasons, such as improving efficiency, training and quality control |
For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price |
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Ensuring the confidentiality of commercially sensitive information |
For our legitimate interests or those of a third party, i.e. to protect trade secrets and other commercially valuable information To comply with our legal and regulatory obligations |
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Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures |
For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price |
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Updating and enhancing customer records |
To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products |
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Statutory returns |
To comply with our legal and regulatory obligations |
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Ensuring safe working practices, staff administration and assessments |
To comply with our legal and regulatory obligations; For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you. |
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Marketing our services and those of selected third parties to:
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For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers. |
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External audits and quality checks, e.g. for ISO or Investors in People accreditation and the audit of our accounts |
For our legitimate interests or those of a third party, i.e. to maintain our accreditations so we can demonstrate we operate at the highest standards; To comply with our legal and regulatory obligations. |
The above table does not apply to special category personal information, which we will only process with your explicit consent.
Promotional Communications
We may use your personal information to send you or assist in sending you updates (by email, text message, telephone or post) about our products and/or services or those of our customers, including exclusive offers, promotions or new products and/or services.
We have a legitimate interest in processing your personal information for promotional purposes (see above “How We Use Your Personal Information”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal information with the utmost respect and will only share it with other organizations for marketing purposes with your consent or pursuant to legitimate interests.
You have the right to opt out of receiving promotional communications at any time by:
- Contacting us at privacy@telcor.com; or
- Using the “unsubscribe” link in emails.
We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and/or services in the future, or if there are changes in the law, regulation, or the structure of our business.
Who We Share Your Personal Information With
We routinely share personal information with:
- Our affiliates;
- Service providers we use to help deliver our products and/or services and those of our customers to you, such as payment service providers, warehouses and delivery companies;
- Other third parties we use to help us run our business, such as marketing agencies or website hosts;
- Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers;
- Our customers in whom you indicate or demonstrate interest in their products and/or services.
We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you. We may also share personal information with external auditors, e.g. in relation to ISO accreditation and the audit of our accounts.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
Personal Information We Sold or Disclosed for a Business Purpose
Sale of Personal Information
- Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her signature, social security number, physical characteristics or description, passport number, driver’s license or state identification card number, insurance policy number, education, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information;
- Characteristics of protected classifications under California or federal law;
- Commercial information (e.g., records of personal property, products or services purchased, obtained);
- Biometric information;
- Geolocation data;
- Audio, electronic, visual, thermal, olfactory, or similar information;
- Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA); and
- Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
- Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers);
- Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, address, telephone number, and current employment;
- Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement);
- Commercial information (e.g., records of products or services considered, or other purchasing or consuming histories or tendencies);
- Professional or employment-related information;
- Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences.
- Identifiers (e.g., a real name, alias, work postal address, work phone number, work email address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers);
- Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, work address, work telephone number, work email address, education, employment, employment history;
- Commercial information (e.g., records of products or services considered, or other purchasing or consuming histories or tendencies);
- Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement);
- Professional or employment-related information; and
- Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences.
- To respond to any questions, complaints or claims made by you or on your behalf;
- To show that we treated you fairly; or
- To keep records required by law.
- With our offices outside the EEA;
- With your and our service providers located outside the EEA;
- If you are based outside the EEA; or
- Where there is an international dimension to the services we are providing to you.
In the preceding 12 months, we have sold, subject to the permission control mechanisms described in this Privacy Policy, to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
In the preceding 12 months, we have disclosed for a business purpose to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
Where Your Personal Information is Held
Information may be held at our offices and third party agencies, service providers, representatives and agents as described above (see above: “Who We Share Your Personal Information With”).
Some of these third parties may be based outside the European Economic Area. For more information, including on how we safeguard your personal information when this occurs, see below: “Transferring Your Personal Information Out of the EEA”.
How Long Your Personal Information Will Be Kept
We will keep your personal information while you have an account with us or while we are providing products and/or services to you or for your benefit. Thereafter, we will keep your personal information for as long as is necessary:
We will not retain your personal information for longer than necessary for the purposes set out in this Privacy Policy. Different retention periods apply for different types of personal information.
Transferring Your Personal Information Out of the EEA
To deliver services to you, it is sometimes necessary for us to share your personal information outside the European Economic Area (EEA), e.g.:
These transfers are subject to special rules under European and UK data protection law.
These non-EEA countries do not have the same data protection laws as the United Kingdom and EEA. We will, however, ensure the transfer complies with data protection law and all personal information will be secure.
If you would like further information, please contact us (see “How to Contact Us” below).
Your Data Rights and Choices Sale of Personal Information
Rights you may have, depending on the jurisdiction in which you live, may include:
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Accessing, correcting, updating, or requesting deletion of your personal information.
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Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
- The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
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Opting out from receiving marketing communications that we send you at any time. You can exercise this right by selecting the “unsubscribe” or “opt-out” link in the marketing emails we send you. Additionally, you may update your email preferences by changing the settings in your account.
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Withdrawing your consent at any time if we have collected and processed your information with your consent.
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Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect the processing of your information conducted in reliance on lawful processing grounds other than consent.
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Contacting your local data protection authority.
For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO) on individual rights under the General Data Protection Regulation.
If you want to exercise any or all the above listed rights that are applicable to you, please email our Privacy Officer at privacy@telcor.com. The email should provide evidence of who the relevant user is and set out the details of the user’s request (e.g., the personal information or correction being requested). Our Privacy Officer may request the user to prove their identity. Please note that we reserve the right to charge the user our reasonable costs incurred in providing the user copies of their personal information or correcting their information only if such request is manifestly unfounded, excessive, or repetitive.
California Privacy Rights for California Residents
This section applies only to California residents pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”). This section describes your rights and explains how to exercise those rights as a California consumer.
You have the right to request that we disclose certain information to you about the collection and use of your personal information over the past 12 months. Once your verifiable request is received and confirmed, the following will be disclosed to you:
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The categories or specific pieces of personal information collected about you.
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The categories of sources for the personal information collected about you.
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The business or commercial purpose for collecting or selling that personal information.
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The categories of third parties with whom personal information was shared.
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If your personal information was sold or disclosed for a business purpose, two separate lists disclosing:
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sales, identifying the personal information categories that each category of recipient purchased; and
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disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained
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Please note that we are not required to:
- Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
- Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or
- Provide the personal information to you more than twice in a 12-month period.
In addition to your right to request access to certain information, you also have the right to request the deletion of your personal information, as well as the right to request that we correct inaccurate personal information that we may maintain about you, to request additional details about our information practices, and to opt out of the “sale” of your personal information or the “sharing” of your personal information with third parties for cross-context behavioral advertising (as such terms are defined by the CCPA and CPRA).
You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your personal information. If you exercise your right to opt-out of the sale or disclosure of your personal information, we will refrain from selling your personal information, unless you subsequently provide express authorization for the sale of your personal information. To opt-out of the sale or disclosure of your personal information, visit our homepage and click on the Do Not Sell My Personal Information link.
Right to Deletion. Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
- Deny goods or services to you;
- Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
- Provide a different level or quality of goods or services to you; or
- Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Please note that we may not delete your personal information if it is necessary to:
Protection Against Discrimination. You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:
Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to our business by your personal information.
TELCOR provides a “Do Not Sell or Share My Personal Information” link in the footer of our website to exercise this right. We also honor Global Privacy Control (GPC) browser signals as valid opt-out requests.
To submit a request to exercise your California privacy rights, please email us at privacy@telcor.com.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
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Provide sufficient information that allows reasonable verification that you are the person about whom personal information was collected or an authorized representative.
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Describe your request with sufficient detail that allows proper understanding, evaluation, and response.
If your identity or your authority to make the request cannot be confirmed, your request will not receive a response.
How to Exercise Your Rights
If you would like to exercise any of your rights as described in this Privacy Policy, please:
- Call us, toll-free, at 866-489-1207; or
- Email/write to us at privacy@telcor.com or TELCOR Inc, 7101 A St., Lincoln, NE 68510
If you choose to contact us directly, you will need to provide us with:
- Enough information to identify you (e.g., your full name, address and customer or matter reference number);
- Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
- A description of what right you want to exercise and the information to which your request relates.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
Response Timing and Format
We are committed to responding to all valid and verified requests received from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. We strive to respond to a verifiable consumer request within thirty (30) days of its receipt. If more time is required, we will inform you of the reason and extension period in writing.
A written response will be delivered by electronic mail.
Any disclosures provided will cover the 12-month period preceding the verifiable consumer request’s receipt. The response provided will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, a format will be selected to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If it is determined that the request warrants a fee, we will tell you why that decision was made and provide you with a cost estimate before completing your request.
How to File a GDPR Complaint
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
Security
Our Email Communications and Website have industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control. Although we make good faith efforts to store information collected by us in a secure operating environment, we cannot guarantee complete security. Any transmission of personal information is at your own risk. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We are not responsible for securing your data or personal information that you may provide to another website that you accessed from our Website.
Third-party Links
Email Communications and the Website may contain links to third-party websites not controlled by us. These third-party links are made available as a convenience; users agree to use these links at their own risk. Please be aware that we are not responsible for the content of third-party websites linked in our Email Communications and Website, nor are we responsible for the privacy policy or practices of third-party websites. Our Privacy Policy only applies to information collected while a user is actively in a session with our Email Communications or Website. If a user links to a third-party website from our Email Communications or Website, we strongly encourage the user to review and become familiar with that website’s privacy policy.
Changes to our Privacy Policy
We reserve the right to change this Privacy Policy without providing an advance notice of our intent to make the changes. Any changes will apply from the time we upload the revised Privacy Policy containing those changes and will apply to all personal information we collect from you. Use of our Email Communications and Website after the changes constitutes agreement with regard to our Privacy Policy and information collected. Please revisit this policy page periodically for updates. We may change this Privacy Policy from time to time—when we do, we will inform you via our Website.
How to Contact Us
If you have questions about our Privacy Policy, or our treatment of your personal information that we may collect, contact us at:
TELCOR Inc
Attn: Privacy Officer
7101 A St.
Lincoln, NE 68510
privacy@telcor.com
402-489-1207
Do You Need Extra Help?
If you would like this Privacy Policy in another format (for example: audio, large print, braille) please contact us (see “How to Contact Us” above).