The Market Leader in Everything, Everywhere
Point of Care®

TELCOR has been trusted over the last 30 years by more than 57% of the U.S. hospitals to support their ever-growing point of care testing programs both inside and outside the walls of the hospitals. This is why TELCOR is Everything, Everywhere Point of Care.

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One Solution for Devices, Data, and Host Systems

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Device Connectivity

QML® receives and reports results from 160+ different device types that perform testing outside the traditional lab setting: bedside, ambulatory, standalone ED units, clinics, and physician offices.

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Manage Data

QML delivers real-time visibility through alerts, dashboards, and targeted result exceptions. It also streamlines operator management with flexible certifications and automated recertification.

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Interface Host Systems

QML automates operator, patient, order, and result workflows by pulling data from LMS, HRIS, HIS/EMR, and LIS systems. This removes manual entry, keeps records current, and supports all result types across multiple systems.

billingsolutionsDevice Connectivity

Point of Care testing device come in all different shapes, sizes, configurations, and capabilities each unique to their intended use. TELCOR builds custom communication and setup modules for each device type to accommodate all of their unique characteristics, and then brings all disparate results together into a common middleware platform for ease of management and use. Some customers may have one device type and some have more than 20 different device types used throughout their organization.

Icon-ManualDelaysManage Data

QML brings disparate device type results together along with data from the host systems to complete the point of care picture. It provides unlimited data mining, patient and QC result management, comprehensive reporting for statistics and metrics, and hundreds of configuration options allowing each QML system to be configured to meet the unique requirements of each customer’s point of care testing program. It also features automated alerts, dashboards, management by exception, automated operator and patient lists to devices, operator testing privileges and certification tracking.

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Extensive integration with host systems unique to each customer include ADT, Order, Result, and eLearning interfaces that run unattended 24 x 7 x 365. ADT and Order interfaces validate patient IDs entered on the device before sending results to the LIS/EMR. Unvalidated patient IDs remain in QML for review, resolution and resending. Solicited and Unsolicited Result interfaces then electronically send results to the LIS/EMR for posting to either an existing order or creation of a new order with automatic result posting. eLearning updates competency records from the Learning Management System (LMS) and/or an Human Resource Information System (HRIS) to seamlessly and automatically be included in an operator’s recertification process.

THE TELCOR DIFFERENCE

TELCOR middleware is safe and secure to meet your point of care needs.
  • The only point of care middleware vendor not owned by a device or LIS vendor.

  • U.S.-based customer support hotline available 24x7x365 and answered by people, not an automated attendant.

  • Solution that accommodates multiple time zones on a single QML implementation.

  • Ability to scale across the healthcare delivery spectrum from hospitals, to clinics, physician offices, urgent care, free standing ER, and more.

  • Customer-hosted on customer-sourced server(s) in designated local, commercial, or private data center(s).

  • Perpetual license and annual support pricing model.

  • Thoughtful and unique architecture allowing components to be upgraded without dependence on a full QML user interface upgrade.

  • Technically validated controls to protect POC data, including AES-256 encryption, TLS network protection, IP whitelisting, independent penetration testing, database high availability, structured failover strategies, and defined backup and recovery procedures.
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WE CONNECT

57%

Of U.S. Hospitals.

WE MAINTAIN A

97%

Customer Retention Rate.

WE SUPPORT

1M+

Device Connections.

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 TELCOR QML handles everything for us. It does the work and has the ability to expand as we need. 

Administrative Coordinator,
Southwest Missouri Integrated Health System

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 TELCOR understood our needs and built exactly what we required. Other vendors showed us software; TELCOR focused on solving our workflow. 

Laboratory Program Coordinator,
Large Regional Hospital

Not all middleware is built the same

Not all POC middleware vendors deliver the same depth, flexibility, or long-term value. While many appear similar on the surface, their differences become clear once you look at how they handle device independence, data volume, automation, scalability, and support. It’s worth evaluating every factor that affects growth and day-to-day operations rather than focusing only on price.

TELCOR Vendor 1 Vendor 2
Vendor-Neutral Connectivity
  Full Device Independence
  Full Device Independence
  Full Device Independence
Device Integration Speed
  As Fast As 30 Days
  Slower for Non-Vendor Devices
  Requires Vendor Certification
Real-Time Result Reporting
  Seamless HL7 Output to LIS/EHR
  Available
  Available
Automation & Workflow Rules
  Highly Configurable
  Moderate Customization
  Predefined Rule Sets
Manual Result Entry Support
  Intuitive Manual Entry Options
  Limited
  Limited
Scalability Across Locations
  Proven in 2,600+ Facilities
  Limited
  Limited to Devices
Customer Support & Service
  Hands-On
  Tiered, Vendor-Style
  Varies
Implementation Flexibility
  No Need to Buy New
  Lacking
  Lacking
Custom Report Building
  Built with Client Collaboration
  Limited
  Limited
Total Cost of Ownership
  License Ownership, Cost-Effective
  Subscription 7 Device-Locked Fees
  High-Cost Integrated Model

Frequently asked questions

What does TELCOR QML do for point of care testing and middleware?
How does TELCOR QML streamline point of care operator management?
How does TELCOR QML simplify point of care data management?
How does TELCOR QML protect point of care data and ensure security?
What point of care device types integrate with TELCOR QML?
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Ready to Reach for More?

Talk to us today to see how TELCOR empowers hospitals and labs to unlock greater efficiency, accuracy, and financial success.