Connect Devices
TELCOR QML® receives and reports results from 160+ different point of care medical device types that perform testing outside the traditional lab setting: bedside, near-patient satellite labs, standalone ED units, clinics, and physician offices. This extensive list of devices, including an option for charting manual test results, continues to expand rapidly as technology advances.
Manage Data
A menu-driven system for all aspects of your point of care program, including access to all patient and QC results from devices, managing customer-defined result exceptions, importing and managing operators, configuring devices, managing host system interface exceptions, reporting, and much more. Secure access to QML, hosted within the customer’s defined data center(s), is available through the customer’s application distribution mechanism.
Interface Host Systems
All QML device and host system interfaces run unattended 24x7x365. This allows information to pass from host systems to devices and back without point of care intervention unless warranted. Host system interfaces can include multiple ADT, Orders, Unsolicited and Solicited Results, and information from learning management systems for operator competency.
Open
Connecting Any Device
We are the only open middleware vendor not owned by a device or LIS vendor. You can connect any device type to any LIS or EMR. We have connected more than 160 device types and have demonstrated the ability to stay current with new device technology, including new devices or upgrades to existing platforms.
Focused
Software Only
TELCOR is different than other vendors in the point of care market space. Our focus is on POC management software and connectivity. We aren’t distracted by selling devices or reagents to our customers. We provide a safe, secure, and flexible solution meeting your point of care management needs.
Stable
Here For You
TELCOR was founded more than 25 years ago. The QML product has a 20-year history with a 97% customer retention rate. This is not an annual number, but a cumulative number spanning the history.
Flexible
Unlimited Growth
TELCOR QML is the most point of care flexible solution on the market today. Your facility can connect any device, at any location, connecting to any host system all while being able to accommodate your workflow. We have connected more than 10,000 device types at more than 2,600 hospitals and thousands of ambulatory sites.
Technology
Annually, we invest millions of dollars into the product and provide new versions at no additional cost. These new versions are driven by customer-requested, industry, and technology enhancements. We listen to your needs and the product evolves to meet those needs.
Always-On Support
TELCOR customer service is unmatched. TELCOR point of care customers have unlimited access to the customer service staff – every hour of every day of the year. Our customer support specialists can answer questions, provide configuration assistance, troubleshoot, and offer general product support.
Your Point of Care Solution
We are proud of the work we do for our customers. We are your vendor and we work for you.
Talk to us to learn more. Listen to our customers to hear more. Choose TELCOR to gain more.