Revenue Intelligence Reduces Labor
TELCOR delivers real-time analytics and full revenue visibility so teams can identify issues faster, prioritize high-impact work, and operate efficiently without adding staff.
TELCOR RCM helps hundreds of labs and pathology practices submit clean claims, reduce denials, and streamline appeals while providing real-time visibility into your revenue cycle. Using the full suite of TELCOR RCM functionality, labs see up to a 30% improvement in net collections and achieve ROI in less than 12 months.
Number of Requisitions Annually
Number of Lab Transactions
Average Review Rating on Capterra
TELCOR delivers real-time analytics and full revenue visibility so teams can identify issues faster, prioritize high-impact work, and operate efficiently without adding staff.
Front-end smart rules prevent errors before claims are submitted, while streamlined workqueues reduce manual touchpoints and eliminate time-consuming rework.
Automated payer billing, simplified patient statements, and flexible client invoicing help labs collect more revenue with fewer resources.
We equip you with full control, real-time analytics, and improved collections allowing you to reach your goals.
Elite Clinical Labs transformed its revenue cycle approach by trusting TELCOR to handle the heavy lifting. After decades of hands-on processes, they learned to let the system work as designed—focusing on denied claims while allowing submitted claims to progress naturally.
Proin gravida in augue non congue.
Proin gravida in augue non congue.
Proin gravida in augue non congue.
Clinical Lab Leader,
Regional pathology practice
Tiffany, Project Manager
National specialty lab
Not all RCM vendors deliver the same depth, flexibility, or long-term value. While many appear similar on the surface, their differences become clear once you look at how they manage demographics, claims, denials, appeals — and the visibility around it all to make smart business decisions. It’s worth evaluating every factor that affects growth and day-to-day operations rather than focusing only on price.
| TELCOR | Vendor 1 | Vendor 2 | |
|---|---|---|---|
Collections Performance |
6-12% Increase, Up to 95% of Allowed Amounts |
Strong, but Proprietary Metrics; Varies by Client |
Competitive but Variable; Depends on Configuration |
Ownership Model |
Client-Owned License, No Percentage of Collections |
Revenue Share (%) Model |
Mix of License & Revenue Share Depending on Client Size |
Denial Management |
Highly Configurable Rules Engine |
Advanced Tools with Payer-Specific Denial Workflows |
Good tools but less flexible without custom development |
Custom Billing Rules |
Payer-Level Configuration Tailored to Lab Workflows |
Some Customization, Often Requires Vendor Involvement |
Custom Rules Available But Less Client-Driven |
Reporting & Analytics |
Real-Time Dashboards; Client-Editable Reporting |
Rich Reporting, But Not Always Client-Accessible |
Strong Executive Reporting; Varies by Implementation |
Implementation Support |
Red-Carpet Rollout; Consistent Team Through Go-Live |
Scaled Support Model; Varies by Client Size |
Mixed Reviews Depending on Contract and Internal Resources |
System Flexibility & Ease of Use |
Built with Lab Input for Practical Use |
Powerful but Known to be Rigid and Complex |
Flexible, but Often Requires Vendor-Led Changes |
Clearinghouse Integration |
Works with Client's Preferred Clearinghouse |
Limited to Preferred Vendor Partners |
Supports Multiple, but Integrations can be Complex |
Customer Support Responsiveness |
Direct Responsive Access to Billing Experts |
Tiered Model; Slower Response Times Reported |
Mixed Experience Based on Assigned Support Team |
Pricing Transparency |
Clear, Upfront Licensing and Billing |
Opaque Pricing Tied to Revenue Share and Additional Fees |
Generally Transparent, but Variable Across Agreements |
Collections Performance
6-12% Increase, Up to 95% of Allowed Amounts
Ownership Model
Client-Owned License, No Percentage of Collections
Denial Management
Highly Configurable Rules Engine
Custom Billing Rules
Payer-Level Configuration Tailored to Lab Workflows
Reporting & Analytics
Real-Time Dashboards; Client-Editable Reporting
Implementation Support
Red-Carpet Rollout; Consistent Team Through Go-Live
System Flexibility & Ease of Use
Built with Lab Input for Practical Use
Clearinghouse Integration
Works with Client's Preferred Clearinghouse
Customer Support Responsiveness
Direct Responsive Access to Billing Experts
Pricing Transparency
Clear, Upfront Licensing and Billing
Collections Performance
Strong, but Proprietary Metrics; Varies by Client
Ownership Model
Revenue Share (%) Model
Denial Management
Advanced Tools with Payer-Specific Denial Workflows
Custom Billing Rules
Some Customization, Often Requires Vendor Involvement
Reporting & Analytics
Rich Reporting, But Not Always Client-Accessible
Implementation Support
Scaled Support Model; Varies by Client Size
System Flexibility & Ease of Use
Powerful but Known to be Rigid and Complex
Clearinghouse Integration
Limited to Preferred Vendor Partners
Customer Support Responsiveness
Tiered Model; Slower Response Times Reported
Pricing Transparency
Opaque Pricing Tied to Revenue Share and Additional Fees
Collections Performance
Competitive but Variable; Depends on Configuration
Ownership Model
Mix of License & Revenue Share Depending on Client Size
Denial Management
Good tools but less flexible without custom development
Custom Billing Rules
Custom Rules Available But Less Client-Driven
Reporting & Analytics
Strong Executive Reporting; Varies by Implementation
Implementation Support
Mixed Reviews Depending on Contract and Internal Resources
System Flexibility & Ease of Use
Flexible, but Often Requires Vendor-Led Changes
Clearinghouse Integration
Supports Multiple, but Integrations can be Complex
Customer Support Responsiveness
Mixed Experience Based on Assigned Support Team
Pricing Transparency
Generally Transparent, but Variable Across Agreements
Explore white papers, guides, and insights designed to support your revenue cycle management success.
TELCOR RCM is purpose-built for laboratory billing, combining automated payer rules, lab-specific workflows, and real-time claim visibility to reduce errors and accelerate reimbursement.
The software applies payer-specific edits, coverage rules, and validation checks before claims are submitted, preventing common errors and catching issues upstream rather than after denial.
Yes. TELCOR RCM is designed for seamless integration with a wide range of LIS, EHR, and clearinghouse systems, ensuring complete, accurate data flow from order to claim submission.
TELCOR RCM offers comprehensive dashboards, drill-down reporting, and trend analysis tools that give teams instant visibility into reimbursement performance, aging, denials, and workflow bottlenecks.
Very! Highly customizable user profiles can tailor workqueues, routing logic, automation rules, and worklists to match their lab’s billing processes, staffing model, and payer mix.
Let’s talk about how TELCOR can simplify your RCM, leading to more revenue for your lab.