All TELCOR applications have been built with current technology best practices including Good Manufacturing Practices (cGMP), and we are the leader in providing solutions that are ahead of the rest. TELCOR has achieved the prestigious Microsoft Partner status since 1999, allowing us to maintain a close working relationship with Microsoft. The knowledge, resources and expertise gained from this partnership are passed on to our customers through the development of high-quality technology solutions.

TELCOR has a compliance officer and internal committee responsible for developing and enforcing policies regarding building security, annual employee training and meeting compliance standards. We are committed to following extensive corporate security practices, as well as remaining compliant with all applicable rules and regulations related to health care and billing, including HIPAA, the HITECH Act, ICD-10, SSAE 16 SOC 1 Type 2 certification, PA-DSS and PCI-DSS.

The TELCOR Revenue Cycle Management solution also recently achieved 2014 Edition Modular EHR Ambulatory* ONC Health IT Certification, which designates that the software is capable of supporting health care providers with Stage 1 and Stage 2 meaningful use measures required to qualify for funding under the American Recovery and Reinvestment Act (ARRA). Revenue Cycle Management version 13.0 was certified by ICSA Labs, an Office of the National Coordinator-Authorized Certification Body (ONC-ACB) and is compliant in accordance with the criteria adopted by the Secretary of Health and Human Services (HHS).

The 2014 Edition ONC Health IT Certification is awarded to technology capable of meeting the more rigorous testing criteria developed to support providers and hospitals with Stage 2 meaningful use, which focuses on the capability of health IT to deliver higher-quality patient care and exchange clinical information securely.

*This EHR Module is 2014 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services. Revenue Cycle Management version 13.0 was certified on October 18, 2013. CHPL Product Number: 130090R00. The additional software relied upon to comply with one or more of the certification criteria include: Microsoft® Excel® or equivalent viewer, NTP Time Server Monitor by Meinberg 1.04. The additional types of costs that could be incurred by a purchaser of this system include: Resources required can include a software license, training fees, installation, computer hardware, telecommunications services, special consultations, customization if requested, interfaces to foreign systems, ongoing software service, software maintenance and miscellaneous supplies. Not all installations require all these resources or at the same level.

TELCOR has incorporated two full-service data centers into our infrastructure, which allows us to provide products and services to our customers using a Software as a Service (SaaS) deployment structure, in addition to the traditional on-site software deployment.

TELCOR maintains a redundant system infrastructure at an off-site location as part of our disaster recovery plan. Data is replicated to the off-site location, so we can continue to provide service and customers can continue business operations without interruption or data loss if a disaster should strike the TELCOR office. Our disaster recovery program includes a fully replicated environment for technology including data, servers, internet and power, automated switchover and automated intrusion protection.

TELCOR has achieved the prestigious Microsoft Partner designation every year since 1999. By achieving the Microsoft Partner status, TELCOR gains early access to the latest technology, training and technical support—all of which benefit our customers.

TELCOR earned three competencies through the Microsoft Partner Network for the 2019-2020 membership year, which include:

  • Gold Application Development
  • Gold Hosting
  • Silver Cloud Platform