TELCOR QML® receives and reports results from 150+ different point of care medical device types that perform testing outside the traditional lab setting: bedside, near-patient satellite labs, standalone ED units, clinics, and physician offices. This extensive list of devices, including an option for charting manual test results, continues to expand rapidly as technology advances.
A menu-driven system for all aspects of your point of care program, including access to all patient and QC results from devices, managing customer-defined result exceptions, importing and managing operators, configuring devices, managing host system interface exceptions, reporting, and much more. Secure access to QML, hosted within the customer’s defined data center(s), is available through the customer’s application distribution mechanism.
Interface Host Systems
All QML device and host system interfaces run unattended 24x7x365. This allows information to pass from host systems to devices and back without point of care intervention unless warranted. Host system interfaces can include multiple ADT, Orders, Unsolicited and Solicited Results, and information from learning management systems for operator competency.
Annually, we invest millions of dollars into the product and provide new versions at no additional cost. These new versions are driven by customer-requested, industry, and technology enhancements. We listen to your needs and the product evolves to meet those needs.
TELCOR customer service is unmatched. TELCOR point of care customers have unlimited access to the customer service staff – every hour of every day of the year. Our customer support specialists can answer questions, provide configuration assistance, troubleshoot, and offer general product support.