Your Point of Care Solution

Hospitals and healthcare facilities of all types need a point of care testing solution they can count on. One they know will be there in the long run, support their needs throughout industry changes and allow them to grow their point of care testing program without limitations.
This is why thousands of hospitals choose TELCOR.

OPEN

Connecting any device

The only open middleware vendor not owned by a device or LIS manufacturer. You can connect any device type. Yes, any.  As device technology changes, so do we. With TELCOR, grow your point of care program easily and without limitations.

FOCUSED

Middleware only

We are a software company and not distracted with devices or reagents. We provide a safe, secure and flexible middleware solution meeting POCT needs. With this focus, we do middleware, support and service better than anyone.

STABLE

Here for you

Annually, we invest millions into the
product and provide new versions at no additional cost. We haven’t been bought or sold. Customers know we’re here for them
and our 24-year customer retention rate of 97% confirms it.

QML Middleware

CONNECTIVITY

Our drivers do three main things: talk to vendor’s proprietary software or device directly; remap the vendor’s proprietary data into a common TELCOR import format; and send data directly back to the vendor’s proprietary software or devices if it is capable of receiving electronic data such as operators and patients. Our drivers can talk to a vendor’s proprietary software if required by the vendor or directly to the device if vendor software isn’t available or is optional based on the customer’s deployment strategy.

Device List
WebMRE

DATA MANAGEMENT

Everything you need from a menu-driven system to manage all aspects of your point of care program. Designed to allowing filtering to the applicable data set and with 100% auditability.

TELCOR QML Alerts and Status provide monitoring of QML interfaces. Alerts, once configured by the end user, provides email or text alerts when unexpected events occur. Status provides on-demand, real-time information of the application’s interfaces. Alerts and Status function independently, either or both are available for use. READ MORE

Tiles are available from the dashboards tab and present a data view reflecting the status of the application. The tiles view serves as the home page and provides an alternative to navigating the system using the menu and ribbon bars.  Although the tiles automatically refresh every five minutes, instantaneous updates are available by clicking the icon on the Dashboards tab.  Each tile provides the status summary of daily POCT workflow areas. READ MORE

Review only patient and/or QC results that have been specifically configured for review/edit prior to releasing to the LIS/EMR. These could be results with flags from devices, ranges configured within TELCOR QML or additional information such as oxygen delivery required for reporting. These results are automatically held in a queue for easy access.

Every point of care program is looking for the ability to improve efficiency and decrease errors when managing operator certification and training information. TELCOR QML provides both by offering flexibility in certification configurations as well as a single point of documentation for all point of care tests whether connected or not. Configurations for the certification process can be defined to meet standards per facility, location and/or device type. QML also allows for certifications to be managed manually or through an auto-recertification process. This process will re-certify operators automatically after meeting the defined requirements, eliminating the need to manually review and certify each operator.

Eliminate manual collection, collating and counting with the most extensive and flexible reporting functionality offered in the POCT market. Data to be included in the reporting views is selected through the extensive query (filter) capability and formatted based on the report/view selected. Reporting categories include utilization, operator and device performance, QC patient and turnaround times. We architected these reports so each could easily be enhanced independent of the other or a new report added to the menu without requiring a TELCOR QML version update, whereby delivering customer and market needs timely and effectively.

Access data at any time through the extensive query (aka filter) capability using customer predefined or ad-hoc filters. The outcome of the query will be displayed and can be printed or exported as applicable.

Whether using the TELCOR QML internal login and encrypted passwords or integrated Windows session credentials, QML can be configured for access to only operators, devices, locations and results for which each QML operator has responsibility. When using QML in a multi-disciplinary setting (e.g. laboratory and respiratory and ambulatory) or multi-facility setting, access can be limited to functions and data applicable to each QML operator.

Grant TELCOR QML access to those appropriate (e.g., point of care, respiratory, LIS, ambulatory) from anywhere via a Citrix® or an Internet Explorer® distribution mechanism. QML security roles and data access then determine who has access to which area and information.

HOST SYSTEM INTERFACES

YOUR POINT OF CARE SOLUTION

We are proud of the work we do for our customers. We are your vendor and we work for you.
Talk to us to learn more. Listen to our customers to hear more. Choose TELCOR to gain more.

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