Implementation: Using a dedicated team that stays with you until your goals are met, our process is a hands-on, personalized approach to understand your current processes and identify how our solution gives you the best return on your investment.
Service: When you are ready to transition to service, our highly-trained Analysts are available for troubleshooting, answering questions, and guidance on key business decisions. With support from 7 a.m. to 7 p.m. Central Time, your calls are always answered by a real person and not an automated service.
Support: Customer engagement doesn’t stop with implementation or service. As your organization grows and changes, we work closely and assist with your evolving needs. Engaging the use of our Professional Services helps you meet organizational goals or resolve any gaps.
User Group: The strength, success, and functionality of the TELCOR RCM billing solution is based on the relationships and input created by User Group participants. The TELCOR User Group provides an opportunity for TELCOR and our customers to interact and share in the evolution of the RCM solution. User Group members meet to discuss industry trends, best practices, and functionality of TELCOR RCM.