Visibility & Insight

There is nothing more frustrating than not knowing the status of your AR, not seeing the productivity of your billing service, or not being able to export real-time data to manage your business. We believe it is vitally important for labs to have complete access and visibility to their billing data at any time. Your dedicated Client Services Coordinator can:

  • Provide interpretation and insights into what the metrics mean in relation to your overall financial health,
  • Suggest changes to better understand your metrics, and
  • Incorporate your historical trends to track our team’s success in managing your billing.

You will always have 100% transparency – and we are always here to help whenever needed.

Operational Metrics

Metrics give labs the ability to positivity improve profitability by having visibility to data. With this visibility, a lab can see how it’s performing against key performance indicators such as monthly sales growth, current accounts receivables, payment history, and more.

With TELCOR, we give you the right metrics at the right time to effectively manage your business. There are standard reports every lab needs such as:

  • Real-time gross and net AR,
  • Expected reimbursement of submitted claims, and
  • Cash waterfalls to project payments.

Lab reporting isn’t a one size fits all solution. We work with you to provide meaningful metrics specific to your lab throughout the process.

Business Analytics

Analytics are necessary when a specific business-related question needs to be answered. Or when lab executives need insight into trends or patterns. Analytics can be used to help understand, monitor, and even predict customer behavior and quantify performance.

TELCOR provides analytics to maximize laboratory ROI. We help you analyze sales by territory or customer, advice codes and denial trends, plus statistics on payments, refunds, write-offs, and much more.

With access to specific metrics and analytics, you have valuable business intelligence allowing you to positively impact profitability and position yourself for growth opportunities.