10 Questions to Ask RCM Vendors
With the changing landscape of reimbursement and compliance, it is important to look for ways to maximize your profitability. Now, software
solutions exist to help organizations re-engineer the back-office with the same lean sigma methods applied to the laboratory, allowing you to receive the maximum payment allowed for services performed and streamline your process. By using powerful revenue cycle management (RCM) software, you will improve your organization’s profitability and effectively manage ever-changing reimbursement challenges while providing workflow efficiency and increasing data visibility.
solutions exist to help organizations re-engineer the back-office with the same lean sigma methods applied to the laboratory, allowing you to receive the maximum payment allowed for services performed and streamline your process. By using powerful revenue cycle management (RCM) software, you will improve your organization’s profitability and effectively manage ever-changing reimbursement challenges while providing workflow efficiency and increasing data visibility.
Evaluating revenue cycle management vendors requires due diligence to effectively determine the best solution for your organization. The
following article addresses ten categories to question through the initial process. Don’t be quick to decide. Take the time to explore all areas to get understand each vendor’s solution. The ultimate goal is to find a vendor whose strengths align with your business needs and provide you the maximum benefit over the near and long term.
How does the vendor improve your process?
Does the software maximize collections?
What is the right pricing model for your company?
How is ROI measured?
How does your vendor define implementation?
Do you have real-time access to your data?
Does your vendor go beyond security standards?
Is the software scalable for business growth?
How does customer input drive software development?
Is the vendor a partner you can trust?