Lincoln, NE – July 18, 2024

TELCOR is proud to announce the promotions of Heather Christ, Senior Client Service Coordinator, Revenue Cycle Services (RCS); Patrick Crosier, Remittance Senior Lead, RCS; Megan Eikerman, Senior Implementation Associate, Revenue Cycle Management (RCM); and Melissa Harnisch, Senior Analyst, RCM Quality Assurance (QA).

Joining TELCOR in June 2021, Christ has become an invaluable member of the TELCOR RCS team. Her billing expertise and exceptional customer service have significantly contributed to the success of numerous RCS clients. In her new role as Senior Client Service Coordinator, Christ will continue to nurture relationships with her clients and help them achieve their goals.

Since joining TELCOR in April 2021, Crosier has been part of the Credit and Refunds team. According to his supervisor, Brittany Mueller, “Patrick is self-motivated and goes above and beyond for his teammates and customers.” Crosier is dedicated to process improvements, helping the team operate smoothly. In his new role, he will continue implementing improved operational processes and collaborating with co-workers to ensure customer expectations are exceeded.

Since joining TELCOR in March 2022, Eikerman has been an invaluable asset to the TELCOR RCM team. “Megan has shown notable availability, stepping up to assist with special projects across both RCM and RCS lines of business,” said Megan’s manager, Dawn Seelhoff. Eikerman has effectively led large projects, assisted with special initiatives, and demonstrated notable strengths in form configurations and case resolution. In her new role as Senior Implementation Associate, she will continue to be the go-to person for her colleagues and ensure customer success through her project completions.

Since joining TELCOR in December 2019, Harnisch has been a vital asset to the RCM QA team, leading numerous large projects and establishing herself as the go-to resource for RCM Portal questions. She has played a key role in training new team members while continuing her own work to ensure the team met version deadlines. In her new role as Senior Analyst, Harnisch will continue to exceed expectations and uphold the highest standards for the TELCOR RCM application.

Want to join our team? See here for job opportunities.

TELCOR provides exceptional products and services to thousands of hospitals and laboratories for point of care (POC) middleware, revenue cycle management (RCM) software and a billing service, TELCOR Revenue Cycle Solutions (RCS). The TELCOR team includes clinically experienced, software savvy, and billing professionals who understand customers’ unique environments.