Understanding Why TELCOR QML is Different

The strength of TELCOR QML® is not only its functionality, but also its hardware-independent configuration. This hardware-independent configuration allows the software to reside on the customer’s chosen hardware and location, whether the technology is physical or virtual, a local or remote data center. QML can function in a single server configuration or a distributed processing model.

Though some might think multiple hardware pieces are required to run the TELCOR system, this is a customer’s choice or a recommendation based on volume and processing requirements. Virtual platforms and distributed processing allow for easy expansion as the POC program grows and hardware is upgraded/replaced. QML is validated to run on the latest version of the operating system and it is our commitment to remain current so customers can upgrade when it is appropriate for their organization.

The QML component design is built on the Microsoft development platform allowing individual components, such as device connectivity modules or the HL7 host interface components, to be created, updated and installed independent of a QML version. This promotes rapid development and delivery to the industry.

The main QML database is the commercially available Sybase SQL Anywhere and licensed with the QML product. The database is installed and configured by the TELCOR installation team, and all database upgrades are validated by TELCOR and installed as part of the QML upgrade process.

Support of the database is included in the Software Support Agreement. All we ask of customers is that the automatically created database backup files are copied to network storage. FIPS encryption and High Availability (HA) options are available on the database through TELCOR. QML also utilizes Microsoft SQL Server (Enterprise, Standard, or Express) for temporary transactional data only. TELCOR will install Microsoft SQL Server Express unless requested to utilize an already licensed existing Microsoft SQL Server Enterprise or Standard instance.