Our commitment to customers is to evolve our service as the industry continues to change. Our billing specialists are best-in-class. Customers have unlimited access their dedicated Client Services Coordinator, our leadership, and our team members for configuration management, questions, training, and product information. We can also provide on-site visits to help optimize your billing and use of the application.
Additionally, monthly enhancement review surveys are available to all customers and we host an annual User Conference for additional training, review of product plans, and discussions to exchange ideas.