Lincoln, NE – July 21, 2023
TELCOR is excited to announce the promotions of Brittany Mueller, Senior Revenue Cycle Supervisor, Revenue Cycle Services (RCS); Bryce Petersen, Senior Customer Engagement Manager, Revenue Cycle Management (RCM) Implementation; and Barbie Steele, Senior Revenue Cycle Supervisor, RCS.
Joining TELCOR in June 2021, Mueller has been a vital member of the Medicaid team. Her contribution has been significant, fearlessly taking on formidable projects. Recently, she assisted a client with obtaining a settlement for over a year’s worth of unpaid claims. In her new role within the Remittance department, Mueller will utilize her expertise in payment posting and refunds to lead the Credits/Refunds team.
Since joining TELCOR in April 2017, Petersen has consistently exceeded expectations by actively engaging in multiple teams beyond his assigned duties, including the Invoice and Upgrade teams. He showcased his exceptional leadership skills as he guided the Revenue Cycle Services (RCS) Validation team in developing a comprehensive validation process for all new versions. In his new role, Petersen will directly manage implementation projects and staff, ensuring successful go-lives for TELCOR customers.
Since joining TELCOR in August 2019, Steele’s dedication and expertise in a variety of roles have been instrumental in the success of multiple TELCOR Revenue Cycle Services (RCS) teams. Her exceptional ability to investigate and resolve issues, particularly in Blue Cross Blue Shield processing and out-of-network, paid-to-patient claims, has been invaluable to the organization. In her new role, Steele will continue to collaborate with leadership and other RCS departments, driving process improvements and ensuring the success of TELCOR customers.
Want to join our team? See here for job opportunities.
TELCOR provides exceptional products and services to thousands of hospitals and laboratories for point of care (POC) middleware, revenue cycle management (RCM) software and a billing service, TELCOR Revenue Cycle Solutions (RCS). The TELCOR team includes clinically experienced, software savvy, and billing professionals who understand customers’ unique environments.